Rental conditions

NB! We recommend to thoroughly read the contract before signing and look into all the details. The contact is binding even when you have failed to understand its substance and conception properly.

Lets Go Travel OÜ

CARAVAN RENTAL CONDITIONS

The rental of a caravan will be regulated by a rental contract concluded between the Customer (User) and the Rental Company at the beginning of the rental period.

1. Caravan exploitation conditions:

1.1. The User must agree to the terms and conditions and use the caravan according to these terms and conditions also on behalf of all the other members of their party who will drive the rented caravan.

1.2. The User is obliged not to use the caravan for illegal action or forbidden purposes such as towing, car racing, training etc. Smoking and the transport of animals is prohibited, penalty 400.€. You can travel with animals only if you use caravan BALANCE 4 KARAVAN PREMIO LIFE 430. It is prohibited for use on construction or repair sites, respectively, the residence of construction, repair workers is prohibited.

1.3. The User is obliged not to give the caravan for use to third parties except when the Rental Company has made a note about it in the rental contract. When giving the caravan for use to a third party, the User is obliged to explain the terms and conditions of the rental contract. When giving the caravan for use to a third party, the User is not released from the liability and takes the consequences according to these terms.

1.4. The User or the second driver is obliged to make sure that the caravan is in good technical condition and to maintain this technical condition during driving. In the event of a technical fault, the User is obliged to stop using the caravan until the fault is removed. The User is obliged to control the amount of oils and other fluids in the system. If the fault in the caravan is caused by the insufficient amount or lack of oils or other fluids in the system, the expenses related to repairing the caravan will be covered by the User.

2. Documentation

2.1. Before signing the rental contract the User shall produce a valid passport or identity card and a valid driving license, while the representative of the legal person shall also produce a copy of the B -card and the power of attorney as well as a valid driving license, passport or identity card of the drivers. The User must be at least 21 years old, have at least B - category license and a minimum of three-year driving experience.

3. Obligations of the User

3.1. The User is obliged to check the caravan before accepting it for use and to make sure that it is in good technical condition. The signature on the contract confirms the absence of complaints and claims. The User is obliged to take care of the caravan prudently and to rectify deficiencies in accordance with LOA § subsection 345 (cover the expenses).

3.2. When parking the caravan, the User is obliged to remove navigation aids, audio equipment and other expensive objects (valuables) that are visible from the outside, to lock the caravan doors and to switch on the burglar alarm. The User has to guarantee the safety of the caravan and preferably to leave the caravan in a guarded car park for the night.

3.3. The User is obliged to guarantee the safekeeping of the caravan documentation and keys and to use the caravan in accordance with good practice and the instructions given in the manufacturer’s manual.

3.4. The User is obliged to pay to the Rental Company all the penalties incurred during the rental period (wrong parking,parking offence, motoring offence, etc..). The Rental Company has the right to demand the payment of the aforesaid penaltiesduring 6 month, in case the User failed to pay them and they come into being after the rental period. In case of such claims the User is obliged to agree to immediate compulsory execution.

4. The User liability

4.1. The User is liable for the destruction, disappearance or damage to the caravan during the rental period. The User is not responsible for the usual wear and tear of the caravan during the rental period.

4.2. The damage caused by a road accident or a third party sustains losses the User in the amount that will not be sustained by insurance, including self liability limit is 200 EUR. The User shall assume responsibility for all parts and extras missing or replaced.

4.3. If the caravan is damaged by the User himself or by the third parties, the losses shall be borne by the User.

4.4. If the User or the second driver has caused damage to the Rental Company or the third party with his action (an act or failure of act) intentionally, the Rental Company shall bear all the losses.

4.5. The User shall sustain completely the damages that are caused in the state of intoxication or at fault of the second driver.

4.6. If the User passes the caravan over to the third parties, the damages caused to the Rental Company or the third parties shall be borne by the User. In of the event of theft the User shall bear all the losses.

4.7. If the caravan returned to the Rental Company is in need of repair because of the User action or failure of act, the User shall pay the fee of the rental day agreed in the contract in addition to the repair expenditure.

4.8. The damage caused by substandard fuel shall be borne by the User.

4.9. If the caravan documents or keys shall not be returned or the caravan shall be returned with defective equipment, the User shall pay contractual penalty in the amount of 200 EUR for every lost or missing document or object.

4.10. If the caravan is returned very dirty inside, the User is obliged to pay the fee for cleaning and the contractual penalty in the amount of 150 EUR.

4.11. If the caravan is abandoned by the User, the User shall pay the contractual fee in the amount of the purchase value.

4.12. The User shall assume responsibility according to the self liability principles for the Rental Company and shall pay the Rental Company the penalties designated to the Rental Company caused by an act or omission of the User (including caravan theft, or destruction - 10% of the cost of caravan). In addition, the User must pay insurance claim procedure cost 100€.

5. Rental period

5.1. The minimum rental (10.06-20.08) - 7 days other time – 5 days.

5.2. The Rental Company and the User shall agree on the settle downstarting /ending date and time. This data is written in annex 1. The User is obliged to return the caravan at the agreed time to the agreed place. The caravan must not be abandoned. If the caravan is not returned by the agreed time to the agreed place, the User is obliged to pay according article
12.

6. Rental fee

6.1. The User is obliged to make an advanced payment for the whole rental period. Renting a caravan includes: motor third party liability insurance, motor own damage (Kasko) insurance, green paper, service and one bottles of gas 11 kg .

6.2. Renting a caravan does not include: caravan cleaning (stove, sink basin, shower cabin, fridge, inside of cupboards, and all surfaces to be spotless, all septic tanks (waste water and the toilet) are to be returned empty and clean.) It is the responsibility of the User to return the caravan THOROUGHLY CLEANED. If there is no wish to clean the caravan before its return, it can be arranged and paid in advance.

6.3. Rental fee nessesary pay before starting renting time.

7. Booking

7.1. Booking is possible by e-mail info@letsgo.ee or by telephone. We confirm the availability within 24 hours of the making of the booking. The booking becomes effective after the booking fee is paid to our bank account EE292200221073667149 (SWIFT kood/BIC HABAEE2X) Lets Go Travel OÜ. It is the confirmation of your booking. The booking fee 50 % from total rental fee.

7.2. If the User cancels the booking 30 days before the rental period, we will return 100% of the booking fee. If the User cancels the booking up to two weeks before the rental period, we will return 50% of the booking fee. If the User cancels the booking less than two weeks before the rental period, we do not return the booking fee.

8. Guarantee amount

8.1. The User shall to pay a guarantee amount to guarantee the fulfillment of the contract.

8.2. Guarantee amount is 400 EUR, which is equal to the amount of the sum as insurance self liability limit and administrative costs (Kasko). When the contract is terminated and there
are no pretensions, the guarantee amount will be returned.

9. Obligations of the Rental Company

9.1. The Rental Company is obliged to deliver the caravan in working order and with the required documentation to the place and by the time agreed in the contract. If the Rental Company fails to deliver the caravan to the place and by the time agreed in the contract, the User will have the right to get a discount or to cancel the contract.

9.2. Rental company reserves the right to change the agreed caravan to against another in potential sales.

10. Obligations of the User in the event of a damage, road accident or theft of the Caravanme.

10.1. The User is obliged to immediately notify the Rental Company of any damage, road accident, theft, vandalism, etc. when in accordance with the law the User is obliged to inform the Rescue Board or the police, and act according to the directions given by the Rental Company directions given in starting rental.

10.2. In the event of a road accident or theft of the Caravanme, the User is obliged to inform the police about that event.

10.3. In the event of a road accident, the User shall prepare a detailed written report for the Rental Company. The accident report shall, in particular, include the names and addresses of all the witnesses and people involved as well as the number plates of all the caravans involved and shall be handed in fully completed and signed.

10.4. If, for whatever reason, the User fails to prepare such a report and if, because of that, the insurance company refuses to pay the damage, the User shall be obliged to pay full compensation for the damage.

11. Liability of the Rental Company in the event of the breakdown of the caravan

11.1. The Rental Company is not liable for damage which would be directly or indirectly incurred by the User in the event of the breakdown and/or delay the caravan. If the break-down come up during the rental period the User has right to get discount of the rental price –only in case the Rental Company couldn’t prove that have done the best he can to keep the caravan in running order.

12. Return of the caravan in the agreed time

12.1. The rental period starts at 15:00 on the rental day and ends at 11:00 on the end day of the rental, unless otherwise agreed. The caravan should be delivered in working order and with the required documentation to the place and by the time agreed in the contract. The rental contract is terminated when the caravan is returned to the place and by the time agreed in the contract.

12.2. If the caravan has not been delivered to the place and by the time agreed in the contract and the User has not extended the return time, the Rental Company shall report to the police that the caravan has disappeared and is wanted and shall be entitled to undertake any other necessary steps.

12.3. If the caravan is returned later than the time agreed in the contract, the Rental Company has the right to demand a double fee for each day and hour of delay (rental fee per day x 2 :24), as well as the User don’t get back the rental fee and have to pay for all documented expenses (bookings, tickets etc.) that occur to the next User based on that delay.

13. Return of the caravan

13.1. To avoid extra charges, please return the caravan clean inside and outside.

13.2. It is not necessary to clean the caravan outside, if it is not dirty. If the caravan is very dirty inside, the User is obliged to pay both the fee for cleaning and the contractual penalty: inside cleaning 100 EUR, outside special cleaning 50 EUR, cleaning holding tank toilet 100 EUR and waste water tank 20 EUR.The whole cleaning fee for camping (inside and outside cleaning, cleaning toilet and waste water tank, etc.) is 200 EUR.

13.3. If the caravan returned to the Rental Company is in need of repair as a result of an act or omission of the User, the User shall pay the fee equal of the rental day agreed in the contract in addition to the repair expenditure. The damage caused by substandard fuel shall be borne by the User. If the User abandons the Caravan, the User shall pay the contractual fee in the amount of the purchase value.

14. Termination of the Rental Contract

14.1. The Rental Company has the right to terminate the Rental Contract if it becomes known that the User has violated the conditions of the Rental Contract, has provided incorrect information and documents or has failed to use the caravan properly.

14.2.If it is impossible to use the caravan due to an impairment, break-down, accident or theft, the contract is terminated at the moment when the Rental Company is notified thereof.

14.3. If the Rental Company rightfully insists on terminating the contract invoking a particular clause of the contract, the User is obliged to immediately return the caravan to the Rental Company.

15. The User is allowed to visit the countries of the European Union, having previously agreed with the Rental Company a list of countries.

16. It is forbidden to use the rented caravan to go to Russia, Ukraine, Belarus, Moldavia and Turkey.

17. Dispute Resolution

17.1. Any disputes arising out of or in connection with the caravan rental contract shall be resolved by way of negotiation between the Rental Company and the User.

17.2. In exceptional circumstances when the Rental Company and the User cannot reach an agreement, disputes shall be resolved in the Harju County Court.